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Discussion for ProZ.com's 2014 virtual conference for International Translation Day session (2014): Managing client expectations

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Boris Yanishevsky
Boris Yanishevsky
Bulgaria
Local time: 02:26
English to Bulgarian
+ ...
Erors inthe source text Sep 30, 2014

Dear Barbara, I would like to ask the following question. What to do if I find in the source document an obvious mistake and have not direct contact with the customer. For instance a date in a Birth Certificate is wrong - instead of 1972 is written 1792. Suppose I succeed to have a phone contact with the customer and he says: O, yes, it's wrong please do it 1972. If I refuse there will be complaint that the translator is not cooperative. Is it wise to make compromises in the case that there is a... See more
Dear Barbara, I would like to ask the following question. What to do if I find in the source document an obvious mistake and have not direct contact with the customer. For instance a date in a Birth Certificate is wrong - instead of 1972 is written 1792. Suppose I succeed to have a phone contact with the customer and he says: O, yes, it's wrong please do it 1972. If I refuse there will be complaint that the translator is not cooperative. Is it wise to make compromises in the case that there is an obvious mistake?

Thanking you in advance for answering the stupid question. ▲ Collapse
 


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Discussion for ProZ.com's 2014 virtual conference for International Translation Day session (2014): Managing client expectations






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