Multiterm Glossary conversion replaces Spanish with Chinese (?) Thread poster: jlangner
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Dear all,
after conversion of a glossary from Multiterm 5 to Multiterm-XML format all Spanish entries were replaced with what seems to be Chinese. Languages other than Spanish were not affected.
Anyone out there with the same problem and a solution?
Thx
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Windows 7-64
Office 2010-64 (14.0.7106.5003)
Multiterm 2011 SP2 (9.2.361.0)
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Hi jlangner
Sadly, this is a bug that appeared with 2011 and is still applicable in the latest version.
Do you have maybe still the SDL MultiTerm Desktop 2009 installer, to install 2009?
There you do not have such problems with the MultiTerm Convert application and you can convert the termbase without the resulting scrambled characters.
That is at the moment the only workaround.
Regards
Richard Puschmann | Support Engineer | SDL | ... See more Hi jlangner
Sadly, this is a bug that appeared with 2011 and is still applicable in the latest version.
Do you have maybe still the SDL MultiTerm Desktop 2009 installer, to install 2009?
There you do not have such problems with the MultiTerm Convert application and you can convert the termbase without the resulting scrambled characters.
That is at the moment the only workaround.
Regards
Richard Puschmann | Support Engineer | SDL | Language Technologies Division |
Have a problem with our support? Maybe you already can find an answer in our Knowledge Base here: http://kb.sdl.com
Here you find solutions to known issues and many more....
If you want to keep up-2-date with the latest released articles you can also follow me on Twitter here: https://twitter.com/Richard___P ▲ Collapse
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| partial solution | Jan 8, 2014 |
Thx Richard!
Found a partial solution meanwhile: Choosing Chinese instead of Spanish indeed converts the Spanish glossary entries correctly. However those words containing accents are still converted to Chinese!
Can't use your workaround though because there is no licence for MultiTerm Desktop 2009. Since the bug is on your side, could't you provide a one day licence for 2009, so that I can get things sorted?
Thx
[Edited at 2014-01-08 17:45 GMT]
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Hi
Do you still have the MultiTerm 2009 installer? If yes, just install it. You should be able to use it.
Regards
Richard
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| where to get it? | Jan 10, 2014 |
... no, I do not have the 2009 installer. Where can I legally get it from?
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| Richard, please | Jan 14, 2014 |
Richard, please, where can I get the 2009 installer?
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| problem solved! | Jan 20, 2014 |
Thanks, Richard!
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Hi
Great to hear that it worked.
I will remove the installer again from our FTP as it would be anyway deleted from there.
I hope I was some help.
Regards
Richard
[Edited at 2014-01-21 08:26 GMT]
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| still not fixed? | Dec 21, 2014 |
Hello,
I am having the same problem when converting MT 5 to MT Studio 2014.
How can it be that such an expensive tool does not provide a straigthforward solution?
You say this is a bug from 2011 wow...
I don't have 2009 installer, so, what can you suggest?
Thanks,
Sandra
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