Multiterm 2014 error while "Loading Termbase List"
Thread poster: Igor Timko
Igor Timko
Igor Timko
United Kingdom
Local time: 01:47
Member (2010)
English to Russian
+ ...
Apr 15, 2014

Dear all,

I have just installed Multiterm 2014 (and Studio 2014).
However, I haven't managed to try it out, because I have the following problem with it:

When I click Open Termbase to open a local termbase, a dialog box appears saying "Loading Termbase List".
This dialog remains on the screen for quite a long time,
and then the following error message is displayed:
===
A connection to SDL Multiterm Server unknown could not be establ
... See more
Dear all,

I have just installed Multiterm 2014 (and Studio 2014).
However, I haven't managed to try it out, because I have the following problem with it:

When I click Open Termbase to open a local termbase, a dialog box appears saying "Loading Termbase List".
This dialog remains on the screen for quite a long time,
and then the following error message is displayed:
===
A connection to SDL Multiterm Server unknown could not be established
===

I use Windows 7 and previous versions of Trados (Multiterm/Studio 2009 and Trados 2007) are installed on my machine.

Does anybody know how to solve this problem?

Thank you in advance,
Igor Timko.
Collapse


 
merinber (X)
merinber (X)
Germany
Local time: 02:47
German to English
Error while loading..... Apr 15, 2014

I believe MultTerm 2014 cannot access termbases on a MultiTerm 2009 server. MultiTerm may have stored a link to such a termbase. Go to C:\Users\"user name"\AppData\Roaming\SDL and rename the folder SDL MulltiTerm to xSDL MultiTerm so that the folder will be recreated the next time you start MultiTerm.

 
Igor Timko
Igor Timko
United Kingdom
Local time: 01:47
Member (2010)
English to Russian
+ ...
TOPIC STARTER
Re: Error while loading..... Apr 15, 2014

merinber wrote:

I believe MultTerm 2014 cannot access termbases on a MultiTerm 2009 server. MultiTerm may have stored a link to such a termbase. Go to C:\Users\"user name"\AppData\Roaming\SDL and rename the folder SDL MulltiTerm to xSDL MultiTerm so that the folder will be recreated the next time you start MultiTerm.


Thank you very much for your advice!
I have done what you suggested, but, unfortunately, it doesn't help.

Kind regards,
Igor Timko.


 
Igor Timko
Igor Timko
United Kingdom
Local time: 01:47
Member (2010)
English to Russian
+ ...
TOPIC STARTER
Solved! May 1, 2014

Dear all,

As it turned out, the problem was related to WMI.
Now that I have repaired WMI everything is working fine.

Kind regards,
Igor Timko.


 
emmamerlos
emmamerlos  Identity Verified
Canada
Local time: 20:47
English to Spanish
Same issue May 2, 2014

Sorry, What is WMI and how do you repair it?

Thanks for your help.


 
Igor Timko
Igor Timko
United Kingdom
Local time: 01:47
Member (2010)
English to Russian
+ ...
TOPIC STARTER
Re: Same issue May 2, 2014

emmamerlos wrote:

Sorry, What is WMI and how do you repair it?

Thanks for your help.


For a description of WMI, see this article: http://en.wikipedia.org/wiki/Windows_Management_Instrumentation

I used the method described here (Method 1):
http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/windows-management-instrumentation-error-code-126/1202e348-5964-e011-8dfc-68b599b31bf5

After applying Method 1, I was able to start WMI from the command prompt:

a. Click Start -> Type CMD -> Right click on CMD from the result -> Click Run as Administrator

b. Type the command ‘net start winmgmt’ and press enter


 


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Multiterm 2014 error while "Loading Termbase List"







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