Technical forums » Trados support »
Error during installing trial versions Studio 2014/2015
Thread poster: Silvia Gambino
Silvia Gambino
Silvia Gambino  Identity Verified
Italy
English to Italian
+ ...
Sep 28, 2015

Hi all,
I'd like to try the new version of Studio and I'm trying to install the trial version of both programs (2014/2015).
During the installation of both this error pops up and I really don't know how to solve this issue.
Can anyone help me?
Thanks a mil in advance!!
Silvia

"An error occurred and the program aborted. You can try tunning the program again but if the same persists pls generate a debug log (usually found in C/ProgramData/SDL/ChainerLogs... See more
Hi all,
I'd like to try the new version of Studio and I'm trying to install the trial version of both programs (2014/2015).
During the installation of both this error pops up and I really don't know how to solve this issue.
Can anyone help me?
Thanks a mil in advance!!
Silvia

"An error occurred and the program aborted. You can try tunning the program again but if the same persists pls generate a debug log (usually found in C/ProgramData/SDL/ChainerLogs" and contact tech support. XmlEsception. Errore radice mancante - missing root" ▲ Collapse
 
SDL_Guillaume
SDL_Guillaume
Local time: 16:09
Error message Oct 5, 2015

Hi Silvia,

This is Guillaume from SDL.

We have an article in our KB giving a resolution for this error message: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:3553

Please note that since the release of SDL Trados Studio 2015, the Trial version available is for Studio 2015.

Kind regards,

Guillaume
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Error during installing trial versions Studio 2014/2015







Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »
Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »