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Trados 2014 crashes when saving new added term
Thread poster: cecile81
cecile81
cecile81
France
Local time: 02:43
English to French
+ ...
Oct 13, 2015

Hi everyone,

I am using Trados Studio 2014.

When translating a document, I sometimes use the " Add New Term" function under "terminology", to update my termbase.

However, quite randomly, when saving the added term, SDL crashes after showing the message that SDL is not responding. There is no pattern to the crashes, they happen once in a while, and happen when I press on the "save" icon in the top left window (termbase viewer).

Has anyone experi... See more
Hi everyone,

I am using Trados Studio 2014.

When translating a document, I sometimes use the " Add New Term" function under "terminology", to update my termbase.

However, quite randomly, when saving the added term, SDL crashes after showing the message that SDL is not responding. There is no pattern to the crashes, they happen once in a while, and happen when I press on the "save" icon in the top left window (termbase viewer).

Has anyone experienced the same thing ?

Thank you kindly,

Cecile ▲ Collapse
 
Ruth Wiedekind
Ruth Wiedekind  Identity Verified
Germany
Local time: 21:43
Spanish to German
+ ...
Same experience. Oct 21, 2015

Hi Cecile,

This annoying problem happens to me frequently also.
Not only under 2014 but already under 2011.
So far I accepted this, but it interrupts work, because one has to restart Studio in order to be able to add more terms to the termbase...
Might be a problem of computer memory space, or a Tados bug.

Kind regards
Ruth
 
cecile81
cecile81
France
Local time: 02:43
English to French
+ ...
TOPIC STARTER
Does anyone know how to fix this problem ? Oct 21, 2015

Hi Ruth,

Thank you for answering this message, as I was starting to believe that I was the lonely unlucky one with a bug...

It could be a problem of memory space, but I have recently cleared a lot of space from my computer, and the problem still persists.

If it is a bug, it would be nice if someone from Trados could help, as it is indeed a very frustrating issue.

Do you know if there is a Trados helpdesk ?

Thank you kindly, and hop... See more
Hi Ruth,

Thank you for answering this message, as I was starting to believe that I was the lonely unlucky one with a bug...

It could be a problem of memory space, but I have recently cleared a lot of space from my computer, and the problem still persists.

If it is a bug, it would be nice if someone from Trados could help, as it is indeed a very frustrating issue.

Do you know if there is a Trados helpdesk ?

Thank you kindly, and hoping that someone will help.

Best regards,
Cecile ▲ Collapse
 


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Trados 2014 crashes when saving new added term







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