Technical forums » Trados support »
Help! Studio 2015 shutting down after latest update
Thread poster: Vinícius Carvalho
Vinícius Carvalho
Vinícius Carvalho
Brazil
Local time: 13:19
English to Portuguese
Apr 29, 2016

Everytime I try to open any of my files (mostly word) Studio shuts down. I am unable to do any work with it. It all started after I installed the latest update yesterday. My Norton Antivirus considered WS.reputation.1 (which came along with the update package) a threat. I manually allowed it to run so the update could be installed. But now I can't work! Help me please.
 
sdl_roman
sdl_roman
United Kingdom
Local time: 17:19
SDL Community referral Apr 29, 2016

Hi Vinícius,

I am sorry to hear that you having a problem with the Studio 2015 Freelance.

Please feel free to contact our FREE online SDL Community which staffed with industry experts and where I am sure you will find a solution to the issue.

http://xl8.one

Alternatively, you could log a Support Request directly with our dedicated Support Team and they will get back to ... See more
Hi Vinícius,

I am sorry to hear that you having a problem with the Studio 2015 Freelance.

Please feel free to contact our FREE online SDL Community which staffed with industry experts and where I am sure you will find a solution to the issue.

http://xl8.one

Alternatively, you could log a Support Request directly with our dedicated Support Team and they will get back to your as soon as possible with advise. Simply click on the link below and fill a short form:

http://support.xl8.one/

> Pop UPS must be allowed

>>If this link does not work in your specific browser- please use a different one such as Chrome.


Kind Regards,

SDL_Roman ▲ Collapse
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Help! Studio 2015 shutting down after latest update







Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »