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SDL 2014 loaned by my client, but issue with activation! :(((
Thread poster: Anne-Sophie Cardinal
Anne-Sophie Cardinal
Anne-Sophie Cardinal  Identity Verified
Canada
Local time: 09:31
Member (2007)
English to French
+ ...
May 4, 2016

Hello,

I am using the SDL 2011 version. For a proofreading project (EN>FR), one of my clients is asking me to work on SDL 2014-2015.
They said they can "loan" me the licence. I cannot seem to activate it. On my SDL interface, I clicked on 'Product activation', then 'Deactivated' my current licence, in hopes that I could just insert the new code lent by my client.... but I get an error message, saying the code should not have any letter characters, etc.

Is there s... See more
Hello,

I am using the SDL 2011 version. For a proofreading project (EN>FR), one of my clients is asking me to work on SDL 2014-2015.
They said they can "loan" me the licence. I cannot seem to activate it. On my SDL interface, I clicked on 'Product activation', then 'Deactivated' my current licence, in hopes that I could just insert the new code lent by my client.... but I get an error message, saying the code should not have any letter characters, etc.

Is there something simple I am missing? Should I uninstall SDL 2011 and try to install 2014 (while all I have is the activation code my client gave me....).

Do you recommend a way to do this?

(I am a bit desperate because my deadline is tomorrow morning and my client is not responding anymore due to time difference!).

THANK YOU!!

Anne-Sophie

[Edited at 2016-05-04 22:06 GMT] ▲ Collapse
 
Anne-Sophie Cardinal
Anne-Sophie Cardinal  Identity Verified
Canada
Local time: 09:31
Member (2007)
English to French
+ ...
TOPIC STARTER
PROBLEM SOLVED! May 5, 2016

...
 


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SDL 2014 loaned by my client, but issue with activation! :(((







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