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SDL Trados Studio 2015: Server-based TMs do not return any matches.
Thread poster: Vladimir Pochinov
Vladimir Pochinov Russian Federation Local time: 01:26 English to Russian
May 21, 2016
When I try to use a server-based TM, the system returns the "No matches found" message in the 'Translation Results' window. Also, it returns "There was a problem whilst translating. See the Messages Window for more information" error message in the same window. In the 'Messages Window' I have the following error message:
"An error has occurred whilst using the translation provider [TM name]. The formatter threw an exception while trying to deserialize the message: There was an error... See more
When I try to use a server-based TM, the system returns the "No matches found" message in the 'Translation Results' window. Also, it returns "There was a problem whilst translating. See the Messages Window for more information" error message in the same window. In the 'Messages Window' I have the following error message:
"An error has occurred whilst using the translation provider [TM name]. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://sdl.com/languageplatform/2010:settings. The InnerException message was 'Invalid enum value 'Never' cannot be deserialized into type 'Sdl.LanguagePlatform.TranslationMemory.MachineTranslationLookupMode'. Ensure that the necessary enum values are present and are marked with EnumMemberAttribute attribute if the type has DataContractAttribute attribute.'. Please see InnerException for more details."
By the way, file-based (local) TMs are fully operational.
I have failed to find any information on this issue in the SDL Knowledgebase or elsewhere. I would appreciate any advice on how to deal with this.
Version: SDL Trados Studio 2015 SR2 (Professional) - 12.2.5099.5 OS: Windows 10 Home 64-bit ▲ Collapse
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Walter Blaser Switzerland Local time: 01:26 French to German + ...
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Vladimir Pochinov Russian Federation Local time: 01:26 English to Russian
TOPIC STARTER
Existing SDL Knowledgebase articles are not relevant
May 31, 2016
Hi Walter,
Thank you for pointing me to SDL KB 6335 and 5028. However, as I mentioned, I had already reviewed SDL KB resources, and failed to identify any relevant topics.
Also, as I mentioned, I use the most recent versions of relevant software:
SDL Trados Studio 2015 SR2 (Professional) - 12.2.5099.5 SDL Studio GroupShare Cloud - maintained and updated by SDL, as required
[Edited at 2016-05-31 05:29 GMT]
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