This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
Thanks everyone for your comments and suggestions, and especially Jo Macdonald for your patience and for bringing to our attention that an update may be needed in order to clarify what happens with membership upgrades. In any case, I am glad to read that you received proper clarification from support staff in your support request.
Regarding site support in general, as the support cent... See more
Thanks everyone for your comments and suggestions, and especially Jo Macdonald for your patience and for bringing to our attention that an update may be needed in order to clarify what happens with membership upgrades. In any case, I am glad to read that you received proper clarification from support staff in your support request.
Regarding site support in general, as the support center section states, https://www.proz.com/support, the support team's office hours are 6:00 - 21:00, Monday through Friday. An expansion of support coverage is in ProZ.com plans though.
In the meantime, the best way to receive personalized support is still by submitting a support request. I can asure you that support staff members as well as the rest of the ProZ.com team do everything we can to address your needs in a timely manner.
And since some of the posts here are already straying from the original topic --a suggestion for service improvement and a request for support-- I am closing this thread.
Manage your TMs and Terms ... and boost your translation business
Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.
The leading translation software used by over 270,000 translators.
Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop
and cloud solution, empowering you to work in the most efficient and cost-effective way.