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Technische Foren » Across support »
Vom Thema belegte Seiten:   < [1 2]
CAP files in across client
Initiator des Themas: Helene Olsen Richards
Helene Olsen Richards
Helene Olsen Richards  Identity Verified
Vereinigte Staaten
Local time: 16:25
Mitglied (2006)
Englisch > Norwegisch
+ ...
THEMENSTARTER
Downloads Nov 14, 2022

Here it is under downloads.




[Edited at 2022-11-14 22:35 GMT]
 
Platary (X)
Platary (X)
Local time: 01:25
Deutsch > Französisch
+ ...
CAP file Nov 15, 2022

Helene Olsen Richards wrote:

Here it is under downloads.



If you refer to the CAP file, import it as indicated by Stepan or double click on it. You now have access to your Across account for that client. Type the password given by the client in the dedicated field and import the task. Accept it and open it. Done!
 
Stepan Konev
Stepan Konev  Identity Verified
Russische Föderation
Local time: 02:25
Englisch > Russisch
Solved Nov 15, 2022

Adrien Esparron wrote:
Done!
The problem was that Helene worked on a Windows-operated PC being a Mac user. She mistakenly thought it was a cap file when actually it was a cwu file, and the registered file extensions were hidden in her Windows Explorer settings. When she enabled the 'Show extensions' option she could find the true *.cap file and correctly run the workflow.

Platary (X)
Dan Lucas
 
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CAP files in across client


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