Selling Translations(TM) Tough Questions and Answers for Freelancers
Course summary
Tough Questions and Answers for Freelancers This ever popular course is now available within the ProZ.com on-line courseware environment. Learning objectives: • Understand the power of active listening • Ask and answer difficult with confidence • Be prepared when clients ask intentionally difficult questions • Learn how to phrase responses and questions in your own style • Combat pricing objections • Access further information to continue your studies • Practice your newly acquired skills and become a master of questioning and answering! Target audience: Freelance translators and interpreters (please note examples and scenarios are based on translation rather than interpreting) Course Methodology: Self-paced course with specially recorded presentation, quizzes, a case study and a quick guide to asking and answering tough questions. We invite you to watch the free video recording of Doug Lawrence's presentation during last ProZ.com Virtual conference Negotiation for translators & answering tough questions Some of the concepts included in this video will be developed in the course and complemented with real case studies ad activities, plus participants will also have the chance to meet online with the trainer to receive direct support. Course content: Click to expand Course content
Registration & payment information Click to expand Click on the buy button on the right to purchase your seat Participation fee includes: • access to self-paced course. • access to monthly live online meetings scheduled in the period of 6 month after purchase. How do I register? To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer. After your payment is received, your status will be changed to “registered and paid” and your spot for the session will be secured. An invoice and receipt of payment will be sent to you for your records. Payment in local currency is available in some countries. Please click here to learn more about this option. How do I access the online platform? After payment is received you will be automatically listed as a student for this course at ProZ.com e-learning platform. Once you are marked as "registered and paid", please click on the following link to access the course: Access Tough Questions and Answers for Freelancers course Upon completion of the training feel free to submit a support request reporting this. A certificate of attendance will be issued for you and it will become available from your home profile page. System requirements (click to expand) Click to expand There are no requirements other than Internet connection to access self-paced course. To access the online training platform for live sessions, you will need: - For PC-based Users • Required: Windows® 2000, XP, 2003 Server or Vista • Required: Internet Explorer® 6.0 or newer, or Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled) • Internet Connection Required: Cable modem, DSL or better recommended • Recommended: Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (2 GB of RAM for Windows Vista) - For Mac®-based Users • Required: Mac OS® X 10.4 (Tiger®) or later • Required: Safari™ 3.0 or newer, Firefox® 2.0 or newer; (JavaScript™ and Java™ enabled) • Internet Connection Required: Cable modem, DSL or better recommended • Required: PowerPC G4/G5 or Intel processor, 512 MB of RAM or better To Use VoIP (mic & speakers) • Required: Fast Internet connection (384 kbps or more recommended) • Required: Microphone and speakers (USB headset recommended) Live online sessions will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly. Created by Doug Lawrence View feedback | View all courses
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