ProZ.com frequently asked questions

1 - How to activate Protemos

Protemos is a translation business management system that allows you to efficiently manage your translation workflow by automating tasks and providing detailed financial reports.

A license for Protemos is included with the Business Plus and Enterprise packages and special discounts on more licenses are available for Business Plus and Enterprise members.

Follow these instructions to activate your yearly license:

- Create your Protemos account.
- Go to Settings > Integrations > ProZ.com and click on "Enable" on the right.
- You can always contact the Protemos support team if you need anything: https://protemos.kayako.com/Tickets/Submit

Protemos is a translation business management system, in other words, an online platform that helps you cope with most of the tasks that are part of the daily process of a translation company.
Protemos helps you to:
- Maintain databases of clients and translators, with their specializations, comments, and rate and contact information, and more.
- Create projects, assign tasks to your vendors, store your files in a safe and orderly manner.
- Control deadlines: get the files from your vendors in time and deliver them to your client.
- Manage your finances: invoices to clients, invoices from vendors, ensure timely payments.
- Coordinate all projects and distribute workload among vendors.
- Obtain automated financial reports to plan your business strategy accordingly.

Useful links for Protemos users:

Protemos wiki page
Protemos quick start guide
Protemos YouTube videos

2 - How to activate CafeTran

CafeTran Espresso is a CAT tool packed with creative and useful features that not only help you to work faster, but also make your job more fun.

A license for CafeTran is included with your Professional Plus membership package.

To sign into your ProZ.com account first time, check the "ProZ.com services" box in the "Other resources and services" panel of the CafeTran Dashboard. A login page for you to enter your login information will appear. After the first successful login, CafeTran will connect to ProZ.com automatically at the start.

Some help resources for CafeTran users:

CafeTran Discussions
CafeTran Knowledge base
CafeTran forum at ProZ.com
CafeTran tutorial for beginners
CafeTran YouTube videos

3 - How to connect to TM-Town

TM-Town is a patent-pending new service that utilizes state-of-the-art natural language processing technology to match translation professionals with clients in need of high quality translation. TM-Town is owned and operated by ProZ.com.

If you don't have a TM-Town account, simply go to TM-Town's registration page and sign in with ProZ.com.

If you already have a TM-Town account, go to the Contact tab of your profile updater, expand the "Translation networks/platforms" section, and click on "Click here to connect it with this profile".

If you are having trouble connecting your ProZ.com and TM-Town accounts, make sure that your ad-blocker is not stopping the authorization pop-up page.