Education
and certificates

• 2015: Scrum master certificate

• 2014: Prince 2 practitioner certificate

• 2013: Prince 2 foundation certificate

• 2013: CVA

              Certificate
Event manager

• 2002-2004:
  Karel de Grote Hogeschool (Antwerp)

Experience

Work
experience

o  
ELVIC

May 2016 – until now: Freelance
translator and photographer

Job description: Photography (weddings, events,
communions, photo shoots, real estate, …) and translations (Dutch, English,
French, German and Swedish).

o   Sopra banking Software

February 2016 – June 2017: Project Manager

Job description: Project Manager of the support & maintenance team of loan origination. My team
supports many different customers and provides them with hotfixes if
needed.  I also manage upgrade projects
for existing customers.

January 2013 – January 2016: PMO

       Job description: PMO for all projects at Rabobank,
Argenta and all other Dutch customers of Sopra banking
Software (ABN-AMRO, NIBC, Knab, Centric & Solid).  Junior project manager at Rabobank for projects of +/- 150 man days ($universe,
SMS PinMailer, Lares).

o  
At&t Vilvoorde

June 2007 – December 2012: Global
billing solutions team – Account & project manager

       Job
description: Coordination of new
projects regarding billing solutions (General Motors, Shell & IBM Bluesky). Account
management for NCR.

o  
Cegeka Hasselt (at at&t Vilvoorde)

January 2007 – May 2007: all-round
associate

       Job
description: Worklist manager
(critical customers, follow-up of highly escalated tickets), training responsible and quality
control (scrubbing).

June 2006 – January 2007: CMC team

       Job
description: Setting up a completely new team responsible for the relations
between customer and PTT, follow-up
of tickets and escalations, coaching and training of new employees.

January 2006 - June 2006: Team
leader + coach

       Job
description: Coaching  and training
of new employees, taking care of the daily coordination of the        helpdesk.  

January 2005 – January 2006: First
level network analyst

       Job
description: First contact of the customer (in English, French, German,
Dutch and Spanish), first level problem determination, follow-up
of tickets, coaching and training of new employees.

o   VTB-VAB Zwijndrecht

July 2004 - January 2005: International assistance

Job description: Helping clients in need of technical or medical
assistance while abroad (setting up repatriations, communication with car
dealers, hospitals etc).   File
management.

Internships
& weekend work

• Call operator at Communitel in Antwerp (2002)

• VTB-VAB in Zwijndrecht, call-operator and
  translator (2004)

• UBCA in Wilrijk, management assistant (2003)

• Logistic aid in elderly home Immaculata in Edegem
  (2003 - 2004)

• Photographer at Picture Events (since 2011)

Holiday
jobs

o  
Call-operator (international assistance)
at VTB-VAB in Zwijndrecht (2002 & 2003)

o  
Machine operator at Rombouts coffee in
Aartselaar (1999, 2000 & 2001)

Additional information

o  
Chair woman & active member of
the parents counsel of nursery school Pulhof (since 2011)

o  
Active member of the parents counsel
of primary school Pulhof (since 2014)

o  
Chair woman of the cultural board of
Borsbeek (since 2014)

o  
Coordinator of the babysit and
elderly service of the Gezinsbond (since 2009)

o  
Organizing events for the Gezinsbond
(since 2009)

o  
Translator for Amnesty
International, mainly English - Dutch (since 2000, volunteer work)

o  
Award of Data Translations for the
best translation exams (2004)

o  
Ex-member of the Student Counsel of
the Karel de Grote Hogeschool (2 years)

o  
Ex-member of the Departmental Counsel
of the Karel de Grote Hogeschool (1 year)

o  
Ex-member of the Social Counsel of
the Karel de Grote Hogeschool (1 year)

o  
Ex-member of the General Assembly of
SOVO of the Karel de Grote Hogeschool (1 year)

Languages

• Spanish: 3 years evening classes (LBC – Antwerp)

• Swedish: 3 years evening classes (UIA Antwerp and
  CLT Leuven)

Computer skills

Hobbies

Running, photography, English literature, travelling,
music, cooking and board games.