This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
Links to handouts and video recording will be emailed to all registered and paid users within 5 working days after the training.
Useful links:
If you have a credit to redeem please feel free to purchase this training with your credit by clicking on a "Purchase for $ (Use purchase credit)" button on your right as it is suggested on this screenshot.
Once uploaded, the video will be available from the video centre
ProZ.com training cancelation policy
Language:
Englisch
Summary:
Want to better manage client satisfaction? Dream of recruiting the best specialists? Measuring translation quality can aid your business.
Description
This training covers:
- Approaches to translation quality.
- What's the difference between assessing translation quality, assessing vendor competences, customer and end-user satisfaction, and observing workflow requirements.
- How to use structured specifications for quality assessment.
- How to select samples.
- In-workflow vs. post-delivery assessment: best practices.
- 1st-party, 2nd-party and 3rd-party assessment: best practices.
- TQI (translation quality index): pro's and con's.
- Use and limitations of existing translation quality metrics: SAE J2450, LISA QA Model 3.1, ATA Framework for Standard Error Marking.
- Vendor competence assessment: marking errors and giving feedback.
- How to motivate your project managers and vendors using translation quality as a KPI.
Target audience
Target audience:
- Owners and top managers of translation agencies.
- Project managers.
- Quality management specialists.
- Revisers and reviewers.
Learning objectives
Learning objectives:
After the training the audience will be able to:
- Set up a cost-effective translation quality assessment system.
- Set up a cost-effective competence assessment system.
- Improve their quality management practices.
Bio: Demid Tishin is co-owner of All Correct Language Solutions LLC (www.allcorrect.ru), Russian delegate to ISO workgroup on translation and interpreting standards (TC37), co-founder of Translation Forum Russia (www.tconf.com), and management consultant. Since 2007 he has researched translation quality assessment, and in 2010 developed a vendor competence assessment system based on marking translation errors in samples. Demid is a frequent speaker at localization industry events in Russia and abroad, including ProZ.com conferences and LISA Forum Europe.
Veronique Haour Vereinigte Staaten Local time: 16:54 Englisch > Französisch + ...
Measuring translation quality -- Course materials
Nov 4, 2011
Hello, I have downloaded the course materials available for this webinar. It is a 30 page pdf document entitled "Working as a Public Services Interpreter in the UK" by Ania Heasley. Are you sure this is right? Thanks, Véronique Haour
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Hallo Veronique, The materials you mentioned haven't got any relation to my webinar Can you send me the link to the page where you accessed the file? (dtishin [at] gmail.com) Thanks!
Veronique Haour wrote:
Hello, I have downloaded the course materials available for this webinar. It is a 30 page pdf document entitled "Working as a Public Services Interpreter in the UK" by Ania Heasley. Are you sure this is right? Thanks, Véronique Haour
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
I went to the webminar page and downloaded the related material, but as for Veronique, the package doesn't seem to be the right one. The given link is at the Registration box on top right side of the screen.
HTH, Valeria
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Ade Indarta Indonesien Local time: 22:54 Mitglied (2007) Englisch > Bahasa Indonesia
Where to download the materials?
Nov 23, 2011
So where can I download the materials? Any link? I tried to click the link at the Registration box and it gave me the incorrect interpreting training materials.
Thank you!
Best regards, Ade
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Webinar materials will be distributed after the webinar
Nov 24, 2011
Dear attendees, the course materials will be sent to you after the webinar. What you see as materials now (something about interpretation) is obviously an error, and I hope ProZ.com staff will fix the issue soon. Thanks!
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Which items on the agenda are most important to you? Want to share your experience on the topic?
Nov 24, 2011
If you feel that some issues outlined in course description require special attention, please send me an e-mail. Then I will try to highlight them during the webinar. You are also encouraged to share your experience / problems in translation quality and competence assessment by e-mail, and I'll cover these points during the session. Thank you! My e-mail: dtishin [at] allcorrect.ru, dtishin [at] gmail.com.
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
will you please advise if I could pay for the webinar by yandex money, or webmoney, or,in the worst case, by paypal. I don't seem to have all the necessary data for conducting payment by credit card.
Many thanx in advance!
Looking forward to your reply.
BR,
LaLa
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Alejandro Cavalitto Argentinien Local time: 12:54 Mitglied (2008) Englisch > Spanisch + ...
Please submit a support request if you need anything else
Nov 29, 2011
Hello LaLa,
I see you could successfully register and pay for this training session. Pleasesubmit a support request if you need anything else.
Best regards, Alejandro
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Dear colleagues, thank you for attending the webinar! If you have any further questions about the topic, please contact me by email: dtishin [at] gmail.com
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
"Comprehensive webinar, easy to follow presentation. Very interesting useful links. I'm glad I took t..." Read morehis course; I learned several things I didn't know."