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as my old computer was broken, I no longer have an access to deactivate my SDL on it as it is required to activate it in the new one. Any help? thanks.
[Edited at 2014-08-26 17:39 GMT]
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Emma Goldsmith Spain Local time: 14:05 Member (2004) Spanish to English
Reset license
Aug 26, 2014
Go to http://kb.sdl.com/ and click on the solution finder tab. Go to Licensing problems>I use SDL Trados Studio… 2011 or 2014> I need to have my license reset. Follow the process until you come to a form you can fill in.
If the form doesn't display, try switching browsers. Chrome seems to work best.
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Hi Mohamed we have forced a return on your account. If you wait 30 minutes you should be able to go back to http://oos.sdl.com login and get the activation code under My License section.
I hope this helps.
Kind regards Massimo
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