Can't find where to buy a memoQ perpetual license
Initiator des Themas: Dominique Béland
Dominique Béland
Dominique Béland
Kanada
Local time: 00:56
Englisch > Französisch
Jul 4, 2024

Hello everyone!

Does anyone know what's happening with memoQ perpetual licenses? Just a few days ago, it was possible to buy one, but the option to do so has disappeared! There's still info about perpetual licenses on the site, but no option to buy one. I wrote to sales over a week ago, but have yet to receive a reply. I find it hard to believe that the choice of a perpetual license would really have disappeared like that, without a word? Can anyone think of an explanation?
... See more
Hello everyone!

Does anyone know what's happening with memoQ perpetual licenses? Just a few days ago, it was possible to buy one, but the option to do so has disappeared! There's still info about perpetual licenses on the site, but no option to buy one. I wrote to sales over a week ago, but have yet to receive a reply. I find it hard to believe that the choice of a perpetual license would really have disappeared like that, without a word? Can anyone think of an explanation?

Thank you so much!
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Jesús Enguid
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugal
Local time: 05:56
Dänisch > Englisch
+ ...
No idea Jul 4, 2024

Someone else just mentioned it too.

I would ask technical support on the URL below what users are supposed to do.

https://helpcenter.memoq.com/hc/en-us/requests/new


 
Samuel Murray
Samuel Murray  Identity Verified
Niederlande
Local time: 06:56
Mitglied (2006)
Englisch > Afrikaans
+ ...
Must contact them directly Jul 4, 2024

Dominique Béland wrote:
Does anyone know what's happening with memoQ perpetual licenses?

Capture-1
https://www.memoq.com/pricing/individual-use#contact_sales


 
Dominique Béland
Dominique Béland
Kanada
Local time: 00:56
Englisch > Französisch
THEMENSTARTER
I will inquire again Jul 4, 2024

Thank you for your answers.

Thomas, since I wasn't getting a response from sales, I mentioned it to tech support while asking about something else, but the person only responded to the technical part of the email.

Samuel, as I mentioned, I wrote directly to the sales department, but I still haven't received a reply after 8 days. On the pages I consulted, there was no mention of the information you just showed me. Thank you for that. It's a bit strange, though, that we h
... See more
Thank you for your answers.

Thomas, since I wasn't getting a response from sales, I mentioned it to tech support while asking about something else, but the person only responded to the technical part of the email.

Samuel, as I mentioned, I wrote directly to the sales department, but I still haven't received a reply after 8 days. On the pages I consulted, there was no mention of the information you just showed me. Thank you for that. It's a bit strange, though, that we have to chase after them to find out about prices.
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Erwin van Wouw
Erwin van Wouw  Identity Verified
Niederlande
Local time: 06:56
Mitglied (2010)
Englisch > Niederländisch
Price Jul 5, 2024

I am getting curious to see how the perpetual license is going to be priced. Please report back once you've heard from them.
Dominique Béland wrote:

I still haven't received a reply after 8 days.


 
Dominique Béland
Dominique Béland
Kanada
Local time: 00:56
Englisch > Französisch
THEMENSTARTER
Finally got an answer! Jul 9, 2024

So, after a couple more attempts, I received a clear but minimal and uninterested answer: the perpetual license no longer exists (despite the mention on their website that Samuel referred to).

Erwin van Wouw
Jesús Enguid
 


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Can't find where to buy a memoQ perpetual license






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