SDL Trados group buy Maintainance agreement
Thread poster: Ina Ropotica
Ina Ropotica
Ina Ropotica  Identity Verified
United States
Local time: 23:31
Member (2008)
English to Romanian
+ ...
Jan 31, 2015

Hi everyone,

I am about to purchase SDL Trados Studio 2014 (group buy) and I noticed that the discount offered is for the software without any maintenance agreement. Do you recommend adding it or not? I have never installed it on my computer (moreover I am planning to work with a Mac) and I am a bit afraid to get stucked. I would really appreciate any advice.

Thanks!


 
Emma Goldsmith
Emma Goldsmith  Identity Verified
Spain
Local time: 07:31
Member (2004)
Spanish to English
Free installation support Jan 31, 2015

You are entitled to free licensing and installation support even if you don't have a maintenance agreement. So if you get stuck with the installation, SDL will help you for free.

To learn how to use the program, I recommend watching the
... See more
You are entitled to free licensing and installation support even if you don't have a maintenance agreement. So if you get stuck with the installation, SDL will help you for free.

To learn how to use the program, I recommend watching the SDL YouTube channel on Getting Started:
https://www.youtube.com/playlist?list=PLeCTib6EEYZH0OeJUNsdVXNWDZv3QpYcj

You can also read the PDF guides on the Getting Started tab in the Welcome view.

You can ask specific questions here or on the SDL User Forum, with your SDL account log-in:
https://community.sdl.com/

More ideas on getting help here:
http://multifarious.filkin.com/sdl-sustenance/

In my opinion, the main advantage of buying a support agreement is to get help with complex files, answers to questions that don't get answered here, and, to get free upgrades when new versions are released.
Collapse


 
Ina Ropotica
Ina Ropotica  Identity Verified
United States
Local time: 23:31
Member (2008)
English to Romanian
+ ...
TOPIC STARTER
Thanks! Jan 31, 2015

Thank you Emma! Your answer was very helpful!

 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

SDL Trados group buy Maintainance agreement







Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »