Glossary entry (derived from question below)
Deutsch term
Kulanz
"Firma A kann im Einzelfall nach Durchfuehrung einer Reparatur und nach Ruecksprache mit dem Vertragspartner Kulanz gewaehren."
Accommodating provisions?
Goodwill provisions?
Ex gratia provisions?
????
Danke
| 5 +2 | ...as a gesture of goodwill... |
David Moore (X)
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| 4 +1 | open account or optimal terms |
Maureen Holm, J.D., LL.M.
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| 3 | fair dealing |
S M Gotiwalee
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| 3 | Flexibility |
Birgit Beer
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Jan 3, 2006 08:30: Steffen Walter changed "Field (specific)" from "(none)" to "Recht: Verträge"
Proposed translations
...as a gesture of goodwill...
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Note added at 2003-04-24 12:32:24 (GMT)
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May be necessary to re-arrange the wording slightly.
Unswerving 4 quality, Prompt in delivery
Native in: Gujarati 
, Englisch
Works in: Deutsch > Englisch, Englisch > Gujarati, Gujarati > Englisch, and 1 more.
fair dealing
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Note added at 2003-04-24 12:27:20 (GMT)
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alternatively goodwill provisions
Vereinigte Staaten
aided expression: multilingual, multiart
Native in: Englisch 
Works in: Deutsch > Englisch, Französisch > Englisch, Spanisch > Englisch, and 3 more.
open account or optimal terms
If memory serves, this term is used in Austria to indicate the grant of sort of most favored nation status to a customer, meaning that they can purchase on open account (thus, the "flowing" aspect), and not just that, but that they'll receive the best terms, whether it be 60 days net or even sometimes 90, depending on the supplier's policies.
Maureen
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Note added at 2003-04-24 13:26:33 (GMT)
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Then again, there\'s this article, which indicates that airlines are now permitting customers to change their bookings without charge. That comes awfully close to our concept of giving someone a \"freebie.\" In your context here, could \"waive the charge\" work?
http://www.welt.de/data/2003/03/21/55593.html
| agree |
lena29
: worked in a law firm in hamburg, it was used in this way there as well.
20 Min.
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thanks
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| neutral |
Teresa Reinhardt
: Kulanz ist Garantieleistung nach Ablauf der Garantie
3 Stunden
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I think the term is broader than just that, but thanks for responding.
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Deutschland
Quality service at excellent low rates
Native in: Deutsch
Works in: Deutsch > Englisch, Englisch > Deutsch
Discussion