Agency doesn't answer anymore to my mail Initiator des Themas: Chiara De Santis
| Chiara De Santis Italien Local time: 13:14 Mitglied (2002) Niederländisch > Italienisch + ...
Last week I found a job posting matching my language combination (DUT-ITA) and I answered. I was contacted from the poster and after agreeing a lower rate then I proposed I got the job, 8 files with daily delivery of each ready file. The first was done and sent, I received confirmation the same day. The second was done, I didn't received confirmation. I noticed then that the agency who had sent me the PO was not the agency who had posted the job offer. I checked the PO's agency on the Blue Board... See more Last week I found a job posting matching my language combination (DUT-ITA) and I answered. I was contacted from the poster and after agreeing a lower rate then I proposed I got the job, 8 files with daily delivery of each ready file. The first was done and sent, I received confirmation the same day. The second was done, I didn't received confirmation. I noticed then that the agency who had sent me the PO was not the agency who had posted the job offer. I checked the PO's agency on the Blue Board and I saw their feedback is negative. I wrote to my contact person asking her for further information/ressicuration, but she didn't answer. I'm writing her again declaring I will not go on with the project if I'm not receiving any news from her. Final delivery is for next Friday and the job is a big one. What should you do?
Thanks ▲ Collapse | | | Alla_K Local time: 07:14 Ukrainisch > Englisch + ... Trying other means of communications? | Apr 18, 2011 |
Telephone, fax, sms, skype (if available). Ask them why they did not respond. Then think what to do next. | | | casey Vereinigte Staaten Local time: 07:14 Mitglied Japanisch > Englisch
You should also put the agency that posted the job in the Blue Board to warn others. | | | I would do the same | Apr 18, 2011 |
Ciao Chiara,
Sorry to hear that. I think you are doing the right thing. I would try contacting them again. First I would call your contact, if she doesn't reply, then I would try with the number on the PO. I would also send an email saying that, since they haven't replied to my emails, I am going to stop working on this translation until they get back to me.
Good luck! | |
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Chiara De Santis Italien Local time: 13:14 Mitglied (2002) Niederländisch > Italienisch + ... THEMENSTARTER She answered (finally) | Apr 18, 2011 |
She wrote the BB feedback are all old ones (indeed), resulting from an old, bad PM. She works part-time as PM and part-time as freelance for that agency and she is regullary paid. She promised to ask other translators working for her/the agency to post a recent feedback... The job is a big one, next Friday I have to leave for holiday... I think I'll go on with this project, what do you think, am I totally crazy?!? | | | It's up to you | Apr 18, 2011 |
Chiara,
If you are happy with her answer and feel she is telling you the truth, then take the risk. I would probably finish the job too, since you have already accepted it. By the way, how bad are the reviews on the BB? I think a few low marks are ok, but if it's full of "1" or "2", then it's a different story... | | | Yes, up to you | Apr 18, 2011 |
Hi Chiara.
I totally agree with Chiara.
It's up to you and your opinion about the BB feebacks (even if pretty old).
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